Hotel and resort transportation partners
Concierge desks, front offices and group sales teams: one account for guest airport transfers, VIP arrivals, group movements and an on-call house car.
- Fixed fare before you pay
- Flight tracking
- Licensed, insured chauffeurs
- One desk, 24/7
Who this is for
Hotels, resorts, serviced apartments and conference venues that want reliable transport for guests without running their own fleet. It suits a downtown Toronto hotel sending guests to Pearson as much as a Caribbean resort meeting arrivals at the airport.
How it works
- Register the property below with the transport needs you see most often.
- Set-up call. The desk agrees booking contacts, billing (guest pays or the hotel's master account) and any standing arrangements.
- Your hotel code. Bookings made by your team or by guests with the code are attributed to the property and appear on its account.
- Book any way you like: the online booker, email or phone, 24/7.
What guests notice
- A named chauffeur tracking the flight and waiting at arrivals.
- A fixed fare known before the ride.
- The right vehicle for the luggage: sedan, SUV, Sprinter or coach.
- Pickups at your door for the airport, cruise port, rail station or private jet terminal.
Groups, events and VIPs
For conferences, weddings and incentive groups the desk plans multi-vehicle arrivals and shuttles; see events and trade shows. For VIP and celebrity guests, discreet pickups with non-disclosure are standard; see VIP transportation.
Register as a hotels & resort
Frequently asked questions
Can charges go on the hotel's master account?
Yes. Billing is agreed at set-up: guests can pay directly, or rides can be billed to the property and itemised by booking.
Do you serve properties outside Toronto?
Yes. Hotels in the cities on our destinations list are served through vetted local partners, all booked through the same desk.
How quickly can a car arrive for a same-day request?
It depends on the city and time of day. Call the desk for anything inside the next few hours; for planned transfers, book online.
Is there a minimum volume?
No. Boutique properties and large resorts use the same programme.
Other programmes: Travel agents · Operator network · Driver pool · all partner programmes
