Airport Meet and Greet: A Named Driver Waiting Inside Arrivals

What is airport meet and greet with Onroutz.ca?

Arrivals halls are noisy places. In a new country, in a language you do not speak, after a long flight, finding a stranger by a car-park number is the part of the trip most travellers dislike. Meet and greet removes that step. You walk through the doors and your name is already waiting.

It is not a separate product. It is a feature of the airport transfer: the same flight tracking, the same fixed fare quoted before you pay, the same licensed and commercially insured vehicle. You tick the option at booking.

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How a meet and greet works

1. You book the transfer and add a name-board meet and greet. Give the flight number, the number of travellers and the hotel.
2. The desk assigns a driver and tracks the flight. Delays are watched in real time, so the driver is positioned for the actual landing.
3. The driver waits inside arrivals with a board showing your name. For privacy the board can show an alias instead.
4. You are met after the formalities. Immigration and baggage claim happen first, as they do for every traveller.
5. The driver takes your bags and walks you to the car. Luggage goes in the boot, and the drive begins.

In Toronto, the GTA and southern Ontario the car and chauffeur come from the Onroutz.ca fleet. At airports elsewhere, a vetted, licensed and commercially insured local partner drives, and the Toronto desk books, confirms and invoices the trip. Either way, you receive one confirmation and one invoice.

Where meet and greet is available

Meet and greet is available on request at the airports covered by this site. Two destinations have pages of their own because demand and rules differ:

• Dubai airport meet and greet. Terminal choice at Dubai International depends on your airline. Sources disagree on which terminal some carriers use, so confirm yours on your booking before you leave. See the Dubai International transfer page and the luxury arrival page.
• Abu Dhabi airport meet and greet. Zayed International's main passenger terminal is Terminal A, and the Abu Dhabi Zayed page explains pickup and the road to Dubai.

Other airports with meet and greet on request include Toronto Pearson, London Heathrow, Paris CDG, Doha Hamad, Riyadh King Khalid, Delhi and Singapore Changi. The full list is on the airport transfers hub. The service page for airport meet and greet shows how the option sits within a booking.

Meet and greet versus an airport-run assistance service

Some airports run their own meet-and-assist services, which can include help through border control. Dubai Airports, for example, lists a VIP service called Al Majlis on its official website. Those services are separate products booked with the airport or the airline.

You can use both. Many VIP and corporate arrivals pair an airport assistance service with a name-board chauffeur at the exit. Check what the airport offers, and book that part directly with them.

Privacy and alias names

Not every traveller wants a name on a board. For executives, performers and families, the board can carry an alias, and the driver knows the real name. Chauffeurs never photograph clients or post about trips, and will sign an NDA on request.

For arrivals where privacy matters more than convenience, see the celebrity and talent transport page and the VIP transportation page. Onroutz.ca is a transport service, not a security company. It does not provide armed drivers or bodyguards, and works alongside a client's own security team.

When meet and greet is worth adding

• First visit to a country. You do not know the terminal, the exits or the local signs.
• Late-night or early-morning arrivals. Fewer staff, fewer signs, fewer taxis.
• Families. A driver who helps with bags and car seats saves the parent a trolley.
• Older travellers or anyone with limited mobility. An escort to the car removes the long walk to a car park.
• Language barriers. A named driver you can recognise is easier than a stranger approaching you.
• Business arrivals. The first impression for a client starts at the arrivals hall.

When it is not needed: a short domestic arrival at an airport you know well, where the driver can wait at a clearly marked kerb. In that case a standard transfer with a text message is enough.

Waiting time and flight tracking

Flights change. The desk tracks yours on every airport pickup. After an international landing you have 60 minutes of free waiting, and after a domestic landing 30 minutes. For other pickups, the free wait is 15 minutes. If you are held at immigration or your bag is delayed, tell the desk and the driver adjusts.

Plan for the real world. Immigration queues can be long at peak times, and entry rules apply to every passenger. Before you fly, check the requirement for your passport. Canada asks visa-exempt air travellers to hold an eTA (canada.ca). The United Kingdom asks each traveller, including children, to hold an ETA or a visa, unless they are British or Irish (gov.uk).

Luggage, vehicles and child seats

Choose the vehicle by party size and bags. An Executive Sedan or First Class Sedan carries up to three passengers, a Luxury SUV up to six with five or six large bags, and an Executive Sprinter up to twelve passengers with twelve bags. See the fleet page. Models are "or similar", and confirmed at booking.

Infant, toddler and booster seats are supplied when you ask for them at booking. Water and phone charging are available in most vehicles. If your party is larger, a mini-coach or coach of 20 to 56 seats can be arranged on request.

Related services

Meet and greet links to the rest of the site. For hotel arrivals, see the hotel transfers hub. For business groups, read the guide to corporate meetings, hotels and resorts. For private-aircraft arrivals, the private aviation hub explains FBO pickups. For the Gulf, start at the Middle East hub.

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